Using the Helpdesk

Updated February 24, 2026

The helpdesk keeps all support conversations in one place.

How It Works

  • Create a new ticket with your issue details.
  • Track updates and replies from the support team.
  • Add replies to keep the conversation active.
  • Close the ticket when resolved.

Tips

  • Add screenshots or clear descriptions for faster help.
  • Use a descriptive subject line.